If your order is damaged in transit, please send us a message and photo of the item(s) within 48 hours of your item being marked as ‘delivered’ by the post office. We will work with you to either provide a refund or a replacement of the item(s).
We may ask that you keep the packaging for postal insurance purposes. In the case that you cannot provide a photo of the item(s) and the packaging, we will not be able to provide you with a refund or replacement.
Any claims regarding damaged items after 48 hours will not be considered for a refund or replacement.